Refund & Cancellation Policy

This policy explains how cancellations and refunds work for bookings and purchases made through the Media Scape website.

Event advances

The advance charged when you register for an event reserves your seat. If you need to cancel, let us know as early as possible at [email protected]. Where an advance is described as refundable for a particular event, it is returned in full for cancellations made a reasonable time before the date; closer to the event, an advance may be non-refundable because the seat can no longer be resold.

Monthly plans

Monthly plans cover work delivered over the billing period and carry the minimum commitment shown on each plan. Fees for a period during which work has already begun or been delivered are non-refundable. You can choose not to renew for the next period per the plan’s terms.

Requesting a refund

To request a refund, email [email protected] with your name, the order or registration details, and the reason. We aim to review requests within a few working days.

How refunds are paid

Approved refunds are returned to the original payment method through our payment gateway. Once processed, it can take several working days for your bank to credit the amount.

Contact

Media Scape · +91 85095 93930 · [email protected]